Frequently Asked Questions

Question: When Should I Call A Moving Company?
Answer: The earlier, the better. It’s very wise to give your moving company from 4 to 6 weeks notice, if possible. The more lead time you can give, the more likely they will be able to meet your delivery schedule. All moving companies usually require alternate pickup and delivery dates.

Question: What Happens If It Rains, Snows Or The Weather Is Bad?
Answer: We at Total Moving will always honor our moving commitments regardless of weather. Rain or Snow might slow down the job but weather is unavoidable. If your move occurs on a day where the weather is acting up our movers will take precautions to protect floors and carpeting from excess dirt and soil.

Question: Are there items I can’t have moved on the van?
Answer:Yes. As a matter of public safety, governments at all levels have passed legislation restricting the transportation of dangerous goods.

Question: How long does it take to move?
Answer: This depends on many factors, such as certain times of the year, weather conditions, size of your shipment, time required to load and unload, and distance your shipment is traveling.

Question: How can I pay for my move?
Answer: We allow our customers to pay many ways for their move. We accept cash, any major credit card, money orders, bank transfers, etc..

Question: Do I Tip The Movers?
Answer: Like all service businesses, tipping is not required. A tip is a reward for a job well done. Do not feel obligated to give a tip, only give a tip if you feel the movers deserve it.

Question: Are you bonded & insured?
Answer: Fully